Frequently Asked Questions
Everything you need to know about shopping with Bailey Amsterdam.
What is your shipping policy?
We offer free standard shipping on all orders over €100. For orders below this amount, a flat shipping fee applies based on your location. Delivery typically takes 3-5 business days within the EU.
How can I return an item?
If you are not satisfied with your purchase, you can return your items within 30 days of receipt. Items must be in their original condition with all tags attached. Please use our online portal to generate a return label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and iDEAL for our Dutch customers.
Where are Bailey Amsterdam clothes manufactured?
Our collections are designed in Amsterdam and ethically manufactured in certified factories across Portugal and Italy, ensuring high quality and fair labor practices.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific fit notes in the description.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.